Privacy Policy

True North Property Care ("we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit truenorthcleaningcompany.com, how we use it, and the choices you have.

When you submit a quote request or contact form, we collect the details you provide, including your name, email address, phone number, property address, and any message you include. We use this solely to respond to your enquiry and arrange our services.

We also automatically collect limited technical data such as your browser type, device, and pages visited. This helps us understand how the website is used and improve it.

We use Google Analytics to understand site traffic and visitor behaviour. Google Analytics uses cookies and similar technologies to collect and analyse information such as how you arrived at the site, which pages you viewed, and how long you spent on them.

The data collected by Google Analytics is aggregated and is not used to personally identify you in a way that affects your legal rights. We use this information to improve our website and our services and to understand which marketing channels are most effective. You can review Google's privacy policy and learn how to manage ads and cookies at policies.google.com/technologies/ads.

You may opt out of personalised advertising by visiting Google's Ads Settings page at google.com/settings/ads. You can also control cookies in your browser settings.

• To respond to quote requests and bookings.
• To communicate with you about your enquiry or service.
• To analyse website usage and improve our services.
• To comply with legal and regulatory obligations.

We do not sell your personal information. We only share data with trusted service providers who help us operate the site (such as analytics and email tools), under agreements that protect your privacy. We may disclose information where required by law.

You may request access to, correction of, or deletion of the personal information you have provided to us. To make such a request, please contact us through our website. You can also disable cookies in your browser at any time without affecting your ability to submit a quote request.

We retain your enquiry information only for as long as needed to respond and provide services. We use reasonable security measures to protect your data, but no method of transmission over the internet is fully secure.

Questions about this Privacy Policy? Please reach out through our contact page.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.